Small Software House providing Software Solutions for Debt Collection companies and a number of blue-chip companies.

• Answering calls from customers by telephone and by e-mail for its CaseflowFusion® Collections system
• After training this will include analysing issues and providing advice to customers over the telephone and in writing
• After training this may also include visiting client sites and software development

As an IT Technical Sales Apprentice, you will be a member of a small team with the MD and two other salespersons yet to be hired. You will be predominently working from home, but please make sure that you are able to travel to Basingstoke for workshops when necessary. In order to support you when working from home, you will have regular Zoom meetings with your tutor and you will need to attend workshops at Basingstoke ITEC on a monthly basis.

• Qualify and close new business opportunities for the IT Salesperson Apprenticeship Programme using the Sandler Selling System Methodology
• Design & implement automated lead generation processes for all Programmes including sequence/cadence rules, personalisation, intent & templates using Salesforce & third-party AI and Machine Learning and other technology tools
• Account Manage all apprentices and accounts including Basingstoke ITEC and develop upsell/cross opportunities to sell other Programmes. The MD will be responsible for the overall account and Basingstoke ITEC relationship
• Design & implement automate lead generation processes to keep data 98% accuracy
• 70% new business
• 30% upselling & cross selling of existing accounts after new business won
• 312 minimum outreach attempts per week
• 16 minimum first conversations per week

Duties Include:

• Design & implement automated lead generation processes for all Programmes including sequence/cadence rules, personalisation, intent & templates using Salesforce & third-party AI and Machine Learning and other technology tools including social media platforms to drive customer acquisition, customer engagement and customer retention.
• Design & implement automate lead generation processes to keep data 98% accuracy
• Create and develop relationships with Partner/Alliances such as Enterprise M3, Universities to drive attendance to events, ‘crash a class & free talks’ to identify training opportunities for Sales Leadership/Sales Mastery/Strategic Customer Care
• Use and create content for lead generation campaigns
• Maintain the website
• Contact Partner/Alliances such as Enterprise M3, Universities to identify training opportunities for free talks/webinars