Duties will include:

• Solving user issues ranging from trivial to complex
• Investigating the root of the problem
• Acting to resolve technical faults
• Providing users with general guidance and assistance
• Train to become part of a specialist support team

KHIPU Networks have a vacancy within their sales and marketing department for a motivated and enthusiastic business administration apprentice. Full training will be given for you to achieve continuous personal and professional development.

This is a challenging and varied role and will only suit a self-motivated individual who is willing to be a team member and wishes to develop their administrative and marketing skills.

The key responsibilities of the Apprentice include, but are not limited to:

• Liaising with customers, partners and other departments
• Assist with the coordination within the sales team IE Training
• Assist with planning events and campaigns – customer and in house
• Assisting with international travel requirements
• Engage with partners and the sales team whether on the phone or written

Duties and responsibilities will include:

• Updating our e-commerce website with new products and stock availability
• Creating exciting content for blog posts, press releases and industry articles
• Learn google analytics to drive sales, understanding and optimising user-journeys, experience, behaviours and reducing empty baskets
• Management of social media platforms
• Brainstorm and help create seo and social media campaigns to grow audience figures and traffic
• Learn google AdWords
• Ensure all brands meet brand guidelines, site equip, site event, site build, and site waste
• Sending out regular mailshots, newsletter and company newsletters via email and post, regularly
• Updating the blog with relevant keywords and interesting creative articles and updating all social media sites with new content
• Increasing company exposure through a series of media outlets, creating press releases, adverts and advertorials
• Organising, preparing and attending a range of exhibitions across the year.
• Create and edit images and videos for social media, website and marketing material using adobe packages
• Collaborate with sales and marketing colleagues as required