As an IT Technical Sales Apprentice, you will be a member of a small team with the MD and two other salespersons yet to be hired. You will be predominently working from home, but please make sure that you are able to travel to Basingstoke for workshops when necessary. In order to support you when working from home, you will have regular Zoom meetings with your tutor and you will need to attend workshops at Basingstoke ITEC on a monthly basis.

• Qualify and close new business opportunities for the IT Salesperson Apprenticeship Programme using the Sandler Selling System Methodology
• Design & implement automated lead generation processes for all Programmes including sequence/cadence rules, personalisation, intent & templates using Salesforce & third-party AI and Machine Learning and other technology tools
• Account Manage all apprentices and accounts including Basingstoke ITEC and develop upsell/cross opportunities to sell other Programmes. The MD will be responsible for the overall account and Basingstoke ITEC relationship
• Design & implement automate lead generation processes to keep data 98% accuracy
• 70% new business
• 30% upselling & cross selling of existing accounts after new business won
• 312 minimum outreach attempts per week
• 16 minimum first conversations per week

As a Customer Service Apprentice, daily duties will include:

Sending emails/faxes
Data entry and typing
Photocopying and scanning
Customer facing duties
Answering the switchboard
Post

Duties include

Assist the marketing team with the concept, design, build and implementation of digital campaigns
Use a variety of online and social media platforms to drive customer acquisition, customer engagement and customer retention
Have the responsibility for some of the elements of the overall marketing plan or campaign
Working under direction of the Company Director and lead Graphic Designer