Our

Vacancies

IT Support Analyst, with very competent customer service skills, and a passion for IT, to work in an established Solutions team.

Weekly Wage

£193.08

Exp Duration

18 Months
Reading, RG1 2TH

Small Software House providing Software Solutions for Debt Collection companies and a number of blue-chip companies.

  • Answering calls from customers by telephone and by e-mail for its CaseflowFusion® Collections system
  • After training this will include analysing issues and providing advice to customers over the telephone and in writing
  • After training this may also include visiting client sites and software development

Weekly Wage

£193.08

Exp Duration

18 Months

Working Week

Monday - Friday. Hours TBC. Total hours per week: 37.50

Apprentice Level

Advanced

GCSEs (or equivalent)

Maths and English GCSE (or equivalent), 4/C or above.
A new post in the University's friendly and exciting team who look after Oxford Service Manager (OSM) within the wider group.

Weekly Wage

£340.00

Exp Duration

18 Months
Oxford, OX1 2JD

Day to day activities will include:

  • Learn relevant technical skills to carry out these activities e.g. Understand aspects of OSM configuration, HTML, SQL scripts, reporting tools
  • Learn how to assess requests for changes and improvements to OSM: What are the requirements? How will you achieve it? Are you allowed to do it? Does it work as expected?
  • Learn to contribute to the development of technical documentation and other written material
  • Learn to respond to requests for assistance with OSM, following existing processes and procedures and escalate issues that you cannot resolve as appropriate
  • Develop skills to take responsibility for face-to-face, telephone and email communication with a range of colleagues
  • Learn to manage the prioritisation of requests and your overall workload in collaboration with OSM team members

Weekly Wage

£340.00

Exp Duration

18 Months

Working Week

Shifts to be confirmed. Total hours per week: 36.50

Apprentice Level

Advanced

GCSEs (or equivalent)

Educated to GCSE standard (English and maths grade 4 or above) or equivalent.
You will assist in ensuring that all incoming and internal patient correspondence is stored on/in the patients’ medical records.

Weekly Wage

£163.13

Exp Duration

18 Months
Basingstoke RG21 7AN

Key responsibilities:

  • Follow practice protocols to ensure consistent and high quality care is provided to our patients
  • Carry out administrative tasks relating to patient records, including filing, document management and ensuring patients can access reports, prescriptions and that they are easily accessible

Scanning duties:

  • Sort and date stamp all incoming patient-related mail
  • Scan patient-related documents onto their medical record using read codes as agreed by the clinical team
  • Add any additional information about the source of the document
  • Forward the document to the doctor or nurse who initiated the referral or who is most appropriate to receive the information
  • Ensure incoming letters are scanned onto the patient record within a 48/72-hour timescale
  • Scan all internal paper documents on to the relevant patients’ record and then store the documents in line with surgery procedures

Coding:

  • Assist with identifying relevant clinical information contained in patient correspondence
  • Assist with coding the clinical information on to the patient record
  • Assist with dealing with queries relating to coding

The post-holder is expected to:

  • Adhere to practice policies and procedures and relevant legislation including the requirements of any professional bodies
  • Attend mandatory training as identified by the practice
  • Highlight potential development areas
  • The post-holder must maintain the confidentiality of information about patients’ staff and practice business in accordance with the Data Protection Act 1998 and Caldicott principles
  • Take action as directed by other team members

Weekly Wage

£163.13

Exp Duration

18 Months

Working Week

Monday - Friday - hours TBC. Total hours per week: 37.50

Apprentice Level

Advanced

GCSEs (or equivalent)

GCSE grade C/4 (or equivalent qualifications) in maths and English.
Looking for someone focused to fill a position within a very professional and experienced Hosted Support team.

Weekly Wage

£192.30

Exp Duration

18 Months
Basingstoke RG25 2AD
  • Diagnose VoIP connectivity issues
  • Complete system administration on the hosted products that they support
  • Get to understand networking and IP Telephony (Voice over IP (VOIP) in detail, including sip trunking and basic router administration
  • Dealing with customers and the IT team over the phone providing guidance where required

Weekly Wage

£192.30

Exp Duration

18 Months

Working Week

Monday to Friday 9am to 5.30pm

Apprentice Level

Advanced

GCSEs (or equivalent)

GCSE maths and English at Grade 4/5
To assist in the day to day running of the office, assisting contracts manager and company director.

Weekly Wage

£136.50

Exp Duration

18 Months
Andover, SP10 3SB
  • Answer incoming calls and taking accurate messages
  • Ensure calls are directed to the right person within the organisation
  • Manage the customer service/sales inbox
  • Update and ensure the accuracy of the organisation’s databases – call out to qualify correct details for contact.
  • Prepare Quotations in line with company requirements
  • Keep logs of when tenders are due and ensure they are responded to on time
  • Chasing of invoice payments, filing, adding receipts to the accounting system.
  • Keeping a log of timesheets on a weekly basis, checking and passing onto director for signing.
  • Meet and greet customers/trades people that come into the building
  • Prepare letters for signing and ensuring posted if needed
  • Keep company social media up to date with regular interaction
  • Grow our online audience (via Facebook, Twitter, and Instagram etc.)
  • Ensuring office has a supply of necessary stock
  • Other general ad hoc office duties as required and requested.
  • Undertake any other tasks that may be required from time-to-time in the office environment.

Weekly Wage

£136.50

Exp Duration

18 Months

Working Week

Monday - Friday, 9am - 5pm

Apprentice Level

Advanced

GCSEs (or equivalent)

GCSE maths and English at Grade 4-9
Harrap ICT are looking for an apprentice to work on 1st line support, in the workshop and potentially out on site.

Weekly Wage

£168.75

Exp Duration

18 Months
Winchester, SO23 0LB

This job role includes a variety of areas including:

1st Line Support:

  • This involves supporting the customer on the phone or via our ticketing system with any issues or queries they may raise regarding IT at the school. This will include trouble shooting of issues with both software and hardware as well as remoting on to machines within the school network and potentially looking at server related management systems such as group policy, DNS and DHCP

Onsite Technician:

  • This part of the role involves going to site on regular visits, normally weekly or fortnightly, with the school’s regular technician to work on tickets that the school have put In to the helpdesk. This can involve looking at hardware faults with interactive panels to faulty computers or other issues that the school have raised

Workshop:

  • This area involves building computers, setting up new devices for install at the school; iPads and tablets etc as well as working on hardware that comes back to the office with a fault

There will also be install work during the school holidays which will range from installing a batch of laptops to a full Windows 10 install throughout the school. There may be opportunity to work on software development with our Libresoft branch, but this is not going to be a focus for this apprentice role.

Weekly Wage

£168.75

Exp Duration

18 Months

Working Week

40 hours a week, shifts TBC

Apprentice Level

Advanced

GCSEs (or equivalent)

A minimum of five passes at GCSE or equivalent level including both English and maths at Level 4/C.
You will assist with the Network Systems Team at Khipu in Fleet.

Weekly Wage

£230.00

Exp Duration

18 Months
Fleet, GU51 2UH

You will have exposure to the following / duties will be:

  • Windows/Linux server administration
  • VMware would be an advantage
  • DNS/DHCP
  • RADIUS
  • Network Access Control
  • Wired & wireless networking

The main manufacturing portfolios that this role will have exposure with, will be the following:

  • Infoblox
  • Efficient IP
  • Bradford Networks / FortiNAC

Weekly Wage

£230.00

Exp Duration

18 Months

Working Week

Monday - Friday, shifts to be confirmed. Total hours per week: 37.50

Apprentice Level

Advanced

GCSEs (or equivalent)

GCSE or equivalent in maths, English and ICT at grade C/4 or above.
Service Assurance engineer providing initial resolution to faults on all products supplied by Southern Communications.

Weekly Wage

£192.00

Exp Duration

18 Months
Basingstoke, RG25 2AD
  • Provide excellent customer service to our clients by resolving a high level of faults and incidents at first point of contact
  • Facilitate root cause analysis of issues and/or incidents and apply appropriate resolutions in a timely manner
  • Engaging with suppliers and carriers to ensure faults and incidents are resolved within agreed SLA’s
  • Produce and maintain detailed documentation, including comprehensive logging via CRM systems

Weekly Wage

£192.00

Exp Duration

18 Months

Working Week

Monday - Friday: 9.00 am - 5.30 pm

Apprentice Level

Advanced

GCSEs (or equivalent)

GCSE maths and English at Grade 4/C or equivalent.

Apprenticeships and other Services

An apprenticeship qualification is work related learning that will ensure you have knowledge and understanding of the role you are doing and will be the kickstart for your future career.

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Click here to see our Apprenticeships and other training targeted at upskilling the existing workforce.
Click here to see our Apprenticeships and other training targeted at upskilling the existing workforce.
Please click here to see our latest Apprenticeship vacancies
An apprenticeship is a collaboration with you, your apprentice and Basingstoke ITEC and will be a positive experience. We are reliable, and our success rates show our high level of commitment.
An apprenticeship qualification is work related learning that will ensure you have knowledge and understanding of the role you are doing and will be the kickstart for your future career.
We understand the transition from school and college can be daunting, not just for the young person but also for the parent. We’d like to reassure you that an apprenticeship is a positive route to gain employment in a supported environment

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