Customer Services

Level 2 & 3
Suitable for: Employees of companies and organisations of any size in any occupational area, involved in regular communication with customers (internal or external).
Staff focus on their contribution to customer service and see how important their role is to an organisation and its relationship with its customers.

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Click here to see our Apprenticeships and other training targeted at upskilling the existing workforce.
Click here to see our Apprenticeships and other training targeted at upskilling the existing workforce.
Please click here to see our latest Apprenticeship vacancies
An apprenticeship is a collaboration with you, your apprentice and Basingstoke ITEC and will be a positive experience. We are reliable, and our success rates show our high level of commitment.
An apprenticeship qualification is work related learning that will ensure you have knowledge and understanding of the role you are doing and will be the kickstart for your future career.
We understand the transition from school and college can be daunting, not just for the young person but also for the parent. We’d like to reassure you that an apprenticeship is a positive route to gain employment in a supported environment

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