Support and work with sales account managers – obtain quotes, order products, chase orders and deliveries, organise returns, work with customers and suppliers.
Answer incoming telephone calls and deal with as is appropriate
Obtain quotes for products when requested to do so by Account Managers
Order products when customers place orders
Chasing orders and updating, checking the status of orders and where necessary resolving any issues
Sales Support are responsible for accepting and signing for deliveries
Arranging couriers to deliver goods from the office to a customer office
Keeping records of any goods delivered for an order are where they are kept in the warehouse
You will need to arrange collections where necessary, order replacement products and established any costs that we will incur.
Working knowledge of using Word, Excel and internal systems
Good command of the English language
Must be able to communicate effectively
Good numeracy skills
Determined and hard working and looking for a career, not just a job.
GCSE maths and English at Grade C/4 or above (or equivalent).
Lots of training will be given, both internal and external and there will be prospects of advancing into account management, then senior account roles.
Things to consider
Freestyle IT are in a semi rural location.
You must be able to travel independently to the place of work.
9:00 – 17:30 with one hour for lunch.
Total hours per week: 37.50
Expected apprenticeship duration